Question 1

How do I pay?

Accepted Answer

MoMo first. We support MTN MoMo, Vodafone Cash and AirtelTigo Money — including USSD if you're on a basic phone. Debit cards are accepted as a backup once we go public-street.

Question 2

What's the deposit hold for?

Accepted Answer

A GHS 100 hold (~$8) is placed on your MoMo wallet before your first unlock. It's refunded automatically when you end the ride inside a valid zone. The Commuter Plus plan waives the hold.

Question 3

Can I switch plans?

Accepted Answer

Yes. Change or cancel your plan from the app at any time. New plans take effect at the start of the next billing cycle and are charged via MoMo.

Question 4

Do unused minutes roll over?

Accepted Answer

No — Commuter Plus gives you 600 minutes per month. Overage minutes are billed at GHS 0.80 per minute, charged to your MoMo wallet at month end.

Question 5

Why is pricing in cedis?

Accepted Answer

We re-baseline GHS pricing against a USD reference quarterly to absorb currency movement. You'll always see the exact GHS amount in the app before you unlock — no hidden FX surprises.

Feature	Pay as you go	Day Pass	Monthly
Unlock fee	GHS 5	GHS 0	GHS 0
Per minute	GHS 1.00	GHS 0.80	Free up to 30 min
MoMo deposit hold	GHS 100	GHS 100	Waived
Priority unlock at peak
Helmet pickup
Accident cover

Cedi-priced. MoMo-paid.

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Pricing FAQ